Your happiness with our products are important to us but we are also a small business who strives for zero waste. On unopened boxes, you have 10 days from delivery to return your order (minus shipping costs). We do not accept returns or do refunds for orders of opened and used products (did you know most retailers destroy and landfill these?). We highly recommend a zero waste sample size if you are testing us for the first time. MORE DETAILS ON OUR FAQS PAGE
We stand behind our quality of product so if something happened please send us the numerical lot code and pictures of your issues to firstname.lastname@example.org and a real person will answer shortly.
* Shipping charges, customs or duties fees, and taxes are not eligible for refund.